“Conversation cleanup – The way you communicate at work may be hurting you.”

 

We may have some annoying communication habits “that are driving people crazy.” It’s probably time to address them. Author Kat Boogaard discusses “eight common faux pas” in her (Inc.) article, “Conversation cleanup.” Here’s a brief intro to each one, and you will find more information in the article itself at: http://digitaledition.chicagotribune.com/tribune/article_popover.aspx?guid=ac32ff11-f660-4dc2-bd29-c98aefaf117b

  •  “Constantly Interrupting. We all have one thing in common when talking. We want to be listened to. So if you’re one of those people who tend to jump in and interrupt or – even worse – try to complete people’ sentences for them, you need to…”
  • “Multitasking. Conversations deserve your full attention, not the halfhearted glances you’re willing to give them when you manage to rip your focus away from your iPhone screen. Multitasking is a habit we’re likely all guilty of, but…”
  • “Using Qualifiers. ‘Don’t take this personally, but…’; This might be a bad idea, but…’; I know what you’re thinking, but…if you tend to overuse them, you may be driving people up a wall. Why?”
  • “Equating Your Experiences. Someone is explaining a difficult problem he is currently facing. You immediately respond with ‘I know exactly how you feel,’ and then launch into your own long-winded tale … that’s not really relevant. It’s important to remember…”
  • “Floundering. We’ve all had to deal with those people who seem to just ramble on endlessly without a point and appear to be talking simply because they like the sound of their own voices. … When you decide to speak up, make sure…”
  • “Avoiding Direct Contact. …The never-ending assortment of communication tools available today has made us less willing to actually talk to one another. So before hitting send on a message, …”
  • “Waiting Instead of Listening. As my mom always loves to tell me, ‘There’s a big difference between hearing and listening!’ And when you’re having a conversation with someone, you should be actively listening. That means…”
  • “Using Filler Words. ‘Hey, Jason, Umm, I’m just checking in on that, uhhh, report to see if you think you’ll, like, have that done by, like the end of the day.’ This is perhaps the toughest bad verbal habit to break. … But…”

It’s time to tune in and address our conversational issues. For great advice before your next conversation head to:

http://digitaledition.chicagotribune.com/tribune/article_popover.aspx?guid=ac32ff11-f660-4dc2-bd29-c98aefaf117b

 

Leave a Reply